Custom Sofas in Newark, NJ
Custom Sofas in Newark, NJ If your customer told High Point-based Simplicity Sofas this lady was sending its sofa back because she liked one she at Crate & Barrel far better, the company simply said, "OK. " � While the explanation for the return might sound greater than a little frivolous, that is only half the account. The customer used the sofa for 10 calendar months. Not only did the firm agree to accept the sofa, it paid to have it shipped back. � "I retained saying to myself: It is a test. This is somebody who wants to see if we'll practice it, " said Jeff Honest, owner of Simplicity Sofas, some sort of producer of ready-to-assemble sofas, seats and sectionals. � He was dealing with a return policy he set up when the company open. It simply states, "If you cannot like our furniture for any reason, whatsoever, you may return it to us to get a full refund including shipping charge...